Privacy policy

Last updated: 14/10/2025

SG Digital (“we”, “us”, “our”) is committed to protecting and respecting your privacy in accordance with the General Data Protection Regulation (GDPR) (EU 2016/679), the UK GDPR, and other relevant data protection laws. This Privacy Policy explains how we collect, use, disclose, transfer, and store your personal data when you visit our website, use our services, or otherwise interact with us.
1. Who We Are And Contact Details
We are SG Digital, registered as a sole proprieter in the UK. We act as the data controller under UK GDPR and the Data Protection Act 2018. For privacy enquiries, you may contact us at hello@sgdigital.co.uk.
2. Data We Collect
> Identity & contact data (name, email, phone) when you fill a contact form or get in touch;
> Usage data (IP address, browser, pages visited, device) via cookies / analytics tools;
> Communication data (messages, emails exchanged) when you contact us.

We collect this data either directly from you or automatically when you use our website.
3. Why We Process it.
We process your data for purposes such as:

> Responding to enquiries, providing services, quoting work (legal basis: to perform our contract / pre-contractual steps)
> Website analytics, performance, improving user experience (legal basis: legitimate interests)
> Sending marketing (if you consent) — and you can withdraw consent at any time

We won’t use your data for other unrelated purposes without informing you first.
4. Tracking
We use technologies (analytics, performance) to monitor usage and improve our site. Some are strictly necessary; others require your consent.
5. Data Retention
We retain your personal data only as long as necessary for the purposes stated, or to comply with legal or tax obligations. After that, we will securely delete or anonymise it.
6. Your Rights
Under UK GDPR, you have rights including:

> Access: request a copy of your data
> Rectification: correct inaccurate or incomplete data
> Erasure: ask us to delete data in certain cases
> Restriction: limit how we use your data
> Portability: receive a copy in structured format
> Object: to processing (especially marketing)Withdraw consent: where processing is based on consent
> To exercise any rights, contact us at [Email Address].

If you’re unhappy with our response, you also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) in the UK.
7. Security
We use appropriate technical and organisational measures (encryption, access controls, secure hosting) to protect your data from unauthorised access, loss or alteration.
8. Complaints
Complaints can be made to us by email at 'hello@sgdigital.co.uk'.
9. Changes to the Policy.
We may update this policy over time. We will revise the “Effective date” at the top. Significant changes will be notified (e.g. via website notice).